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WE ARE DRIVING CHANGE FRANZEN PARTNERS

IF YOU DON'T CHANGE IN TIME, TIME WILL CHANGE YOU
Prof Drs Marianne J Franzen meets the Royal Family of The Netherlands, Mumbai, October 2019

Empowering Change and Innovation for a Better Tomorrow.

With over three decades of dedication, we are Franzen Partners, a leading force in change management, innovation, leadership development, and executive coaching. Our journey is woven with passion and a commitment to make the complex world of change more accessible. We've collaborated with professionals, clients, and partners worldwide to create a dynamic ecosystem. Our toolbox, 'The Change Express,' empowers you with practical solutions for staying ahead in a rapidly evolving business landscape. We are a team of dedicated professionals driven to guide individuals, teams, and organizations in embracing change and innovation in engaging and sustainable ways. Join us in shaping a brighter future.

Our Mission

Driving transformative change and innovation for organizations worldwide.

Our Values

Guided by a commitment to integrity, collaboration, and sustainable progress.

Embracing Change

We live by the belief that change is the constant in life, and we're dedicated to helping organizations and individuals not only navigate change but also thrive in it. Embracing change is at the heart of our mission.

Inspiring Innovation

By fostering creative thinking and embracing disruptive technologies, we inspire innovation. Our passion lies in exploring new horizons and helping others do the same.

OUR SERVICES

THIS IS JUST 1% OF WHAT WE DO

CHANGE MANAGEMENT

Embrace change as an opportunity, not a challenge. Our expertise in change management guides you through transformation, ensuring a smoother journey to your organization's future.

INNOVATION STRATEGIES

Innovation fuels progress. Our innovative strategies empower your organization to stay ahead of the curve, adapt to new technologies, and seize opportunities for growth.

LEADERSHIP DEVELOPMENT

Leadership is about more than a title; it's about impact. Develop self-aware, empowered, and visionary leaders who can guide your organization towards its brightest future.

EXECUTIVE COACHING

Navigate crossroads in your professional journey with confidence. Our executive coaching fosters decision-making, skill enhancement, and the exploration of new leadership competencies to advance your career.

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OUR APPROACHPATH TO SUCCESS

Exploration & Self-Understanding

Embark on a journey of self-discovery through informal discussions and trust-building. Understand challenges and set goals to bridge the gap between your current and desired professional state.

Development & Transformation

Dive deeper into self-awareness. Share experiences, learn from practical examples, and acquire essential tools. Engage in creative activities, simulations, and develop leadership skills to bring your vision to life.

Strategy & Implementation

Translate your insights into actionable steps. Test and refine your plans, measuring their impact on your business. Implement changes and innovations while continually monitoring progress.

Sustainable Growth

Evaluate the results of your efforts, making necessary adjustments. Standardize successful processes and celebrate achievements to promote results in the market.

Continuous Improvement & Leadership

Foster a culture of ongoing development. Reflect on progress, identify new focus points, and sustain the momentum of change, all while providing leadership and guidance.

WORKING WITH THE FUTURE
While standing in front of the most stunning palaces in India (Mysore Palace), I took a deep breath to control my level of excitement. I stood there with a three-dimensional: keeping the history alive, living in the presence, and wondering what the history of the future could possibly look like.
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Prof Drs Marianne J Franzen meets the Queen of Mysore, Karnataka, India, March 2022.

While driving through the palatial gate, I was awaited a warm welcome and support to enter the palace and make myself comfortable. For a moment, I felt a little bit like a queen myself. I was guided to the visitor’s room to wait until the queen herself was ready. I absorbed the history via books at display, paintings on the wall, the furniture, and the atmosphere in this room. There was a vibe created by everyone working in the palace with one common goal: to protect the history and to connect the dots with the future.

The dialogue

‘Can you share a story about a change process that impacted your life?’ I asked to Mrs. Pramoda. She nodded and replied ‘Many changes happened in my personal life. Change that impacted me as a person, as a family and as the entire Mysore community. As soon as you can review the change you’re dealing with, it is key to reflect on yourself about the impact it had on you. Reflection is key to be able to continue your life with the enriched experience called change, I think that is what change is all about. The challenge is how to get back on track after an intense disruption for example like the unexpected passing of my dear husband.’

‘A lot of change impacted my life on which I never could have anticipated. It uncovered many of my talents of which I wasn’t aware of yet, and it increased my strength to understand who I really am, and that is what matters. My late husband had full confidence in me, even though at times I was living in the shadow of public life. He had the capacity to fully observe and sense my strengths. He probably knew me better than I knew myself at that time. After his death, however, I never thought of applying my hidden talents. I needed these talents to maintain the Mysore heritage, the beauty of the family and to get back on track as a person to lead the Mysore community on my own, without my husband by my side.’

‘To be honest, I explored an interesting kind of possessiveness within myself. I am not talking about being self-centered or ego-centric in any way, however this possessiveness of mine comes from my responsibility towards the heritage, and the historical value for generations to come. Is there anybody in this world who understands all situations that happened between the year 1300 and today that pushed mankind to its next stage of development? If you don’t understand your roots, you can’t understand who you are as a human being and your contribution to everyone around you. I feel I am constantly trying to achieve the ambition to create a balance between our assets, its value, the legacy, and the ability to make others understand history such that they can understand themselves better. Furthermore, the number of enthusiastic visitors coming to our palace every single day demonstrates the need to understand one’s own part in history. I am eager to facilitate that process by keeping our family history intact and share our history as transparent and accessible as possible. It gives me immense pride to do that.’

I was blown away of Mrs. Pramoda’s knowledge and experiences and continued with my next question. How are you managing the challenges, hurdles, and pitfalls you face in times of change? Especially when you have the ambition to stay true to your passion and responsibilities.

Is there a smooth road to realize ambitions?

First of all, I am a team player. You can’t manage change all by yourself. However, at the same time, I need my privacy and time alone to reflect on life in general, myself and everything that I experience, day by day. It might sound like a paradox, but change requires both time for individual self-reflection and team support. I like the humor between people and will always try to stimulate people to laugh more. Humor grounds us and connects us.

I asked Mrs. Pramoda ‘what about cultural patterns and habits? Do we need to break through vicious circles?

‘We need to maintain and respect habits. Sometimes you must be more creative and see what you can organize around existing habits to perhaps unlearn a few and create a few new ones. The journey between ~ 3 ~ getting rid of old habits and establish new habits is challenging. We have cultural and religious habits on an annual basis which we celebrate every year. Therefore, it is my responsibility and motivation to revive these habits which will enrich our people. I love this process! The only constant in life is change, hence we need to respect existing habits but also embrace new habits we learn throughout. We can never be ‘frogs in a well…’ (Kupa Manduka).

Breaking cultural patterns and habits (or not)

The dialogue between Mrs. Pramoda and me change from a more personal level to a more professional level: how to manage change as a female leader? Are female leaders more sensitive and maybe more effective in ‘making it happen’?

‘Sometimes, we need to break through patterns if the circle of habits doesn’t allow us to take the next step in development. Are current patterns functional or somewhat dysfunctional for the evolutions of us, humans?

What kind of personal (or professional) tools you use to support your community in a change process? Mrs. Pramoda started her answer with a firm tone of voice by saying: ‘let me share some believes and experiences with you. I believe every person on earth is trying to do its utmost best to do good, or even more than that. The circumstances, however, aren’t allowing us sometimes ‘to do good’. I have the competence ‘to do good’ and support others to do the same. I use my sensitivity in the best possible way to guide that process: accept, adapt, and accelerate. I also firmly believe that one should ridicule oneself, or to make jokes about oneself. Why? It keeps you in the presence, you should never take yourself too seriously, which means you can’t escape reality. That is managing change from my point of view.’

Competences and paradoxes

‘You know Marianne, Mrs. Pramoda continued, I am lazy, very lazy and at the same time a workaholic.’ I started laughing out loud as it sounded very familiar to me. ‘Yes, she continued, I am very well organized in my mind, however in my daily work I am not organized at all.’

I just loved the paradoxes Mrs. Pramoda shared. I shared my impression about her being a very strong female leader. She looked at me with a bit of disbelief. Connecting people’s hearts is the most powerful connection a leader can achieve. Supporting others from that perspective is even more powerful in the sense of being connected, a universal strength required amongst female leaders, especially in India

So, you do the same? Mrs. Pramoda asked me. We started laughing again. I asked Mrs. Pramoda assistant to unpack my gift for her. While she unwrapped the painting, she said: ‘Oh, this is the palace in Bangalore!’

History

My visit to the Queen of Mysore, Mrs. Pramoda was enlightening and at the same time a reflection of ‘female power’. I introduced our responsibility to initiate and support the awareness of passion, ambitions, and confidence with younger female (potential) leaders. We, as experienced leaders, with respect to our unique personality, different backgrounds and experiences, can share and guide young female leaders into new paradigms, even outside the borders of Karnataka.

‘Yes’, she replied, ‘let me know how to take this further! Young leaders need to learn to rely on their intuition and going forward in life, whatever it takes.’ She offered me a private tour through the palace which I immediately accepted. I was looking forward to breathing in years of ancient history hidden in these palace walls and understand better who we all are today. The history is still alive. And the proof of female leadership? No doubt about that! It will always be a never-ending story.’


POWERFUL
LESSONS
In our journey, we've gleaned powerful lessons from the dynamic world of change and innovation. Discover insights that will not only transform the way you work but also how you envision your role in shaping the future."
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Prof Drs Marianne J Franzen meets Paul Fernandes, Founder and CEO of aPaulogy Gallery, Bangalore, March 2022

WORK RELATED STORIESFAQ

Aviation sector
The main question that was asked was: how to implement a five-year vision in an organisation active in the aviation sector? And it wasn't just that. How to ensure that all professionals and managers understand and feel aligned and motivated to bridge the gap between the current and desired situation of the company? 120 people from sales, marketing and HR developed plans and roadmaps for the coming years while answering the question: what is in it for me and how can I best contribute? With practical and creative simulations, everybody started to imagine how they saw the near future for the company and what potential changes might occur. The end result was extremely tangible: they co-created a glossy magazine with personal stories and what critical success factors are required for change. Everybody involved was so motivated that the magazine was developed within 24 hours by the 120 participants together in New Delhi (India). The beauty lies in a concrete product created collectively with lessons learned to guide their next change. That certainly brings motivation!
Electronics and consumer goods sector
A company was struggling with how to reduce the lead time of innovation within R&D departments in order to stay ahead of the competition globally? In collaboration with internal consultants from Eindhoven, Hasselt (Belgium) and Nijmegen (Netherlands), the marketing department and the pilot factory of the company developed a detailed overview of the R&D steps covering the range: from idea to market. We focused on interdisciplinary communication, entrepreneurship and teambuilding. Can we put ourselves into the shoes of a marketing professional while we are R&D experts and vice versa? Empathy and understanding each other's perspectives was key in order for the professionals to feel ownership of the new ways of working. Together with the client we were able to achieve that within 6 months via simulations,client interviews and feedback, piloting and coaching on the job.
Trading sector
In this sector there were multiple challenges to be tackled at the same time. How to increase profit after five years of stagnation, how to strengthen international collaboration among different units across Asia Pacific and how to become aware of the right behaviour fit for the local market? A big task at hand for 200 professionals from the trading sector of IKEA in India, Pakistan, Bangladesh and Sri Lanka. All of this while keeping in mind the 4000 suppliers in the local textile industry that had to work according to IKEA values. During a 10-months training and coaching on the job, with a variety of training activities in different countries, theoretical and practical learnings on change and social innovation, leadership and entrepreneurship were key. The end result? An increase in turnover of 15%!
Healthcare sector
Even though we have worked with various healthcare organisations across Europe and India, we are keen to highlight one in particular. This eye-hospital in South India asked us: how can we best increase patients' satisfaction in our eye hospitals and improve communication between our medical and administrative staff in Pondicherry, Madurai and Coimbatore, India? After receiving a train-the-trainer program on client focus, survey methods, effective communication and team building, the HR staff and the nurses were able to develop, guide and analyse the results of a tailor-made survey for 4000 patients. The survey results were analysed and implemented on the job immediately. We were amazed with the motivation and drive of the staff after they understood the patients' feedback! The level of satisfaction with patients increased over time making the medical staff realise that communication and interaction is key. We prepared the medical staff in leadership and change skills to increase their confidence in leading change by themselves in the future. For three consecutive years, participants received refreshment courses and train-the-trainer sessions in order to sustain the change.
Education sector
Out of all the sectors we have contributed with our products and services in the last 40 years, one of the main areas we constantly invest and share our knowledge and experiences is the education sector: we believe in a journey of 'Education Permanente', or in other words continuous learning. It's our contribution to people who are eager to stay ahead of time, which is a main condition to sustain the development of mankind, wherever you are - whoever you are. In all our programs on change and innovation stakeholders from academic institutions, the industry and the society are involved. In our experience it is a critical success factor to prepare students and learning organizations for the ability to survive, to add value to their own environment and to contribute to a better world. We triggered thousands of students to explore their hidden competencies. How to become more aware of the need for a sustainable society and how to guide our friends and colleagues to take next steps in their development and grab opportunities to realize dreams? During an extensive MBA program for 150 Indian students in New Delhi, we involved multiple industries, governmental organizations and competitors of the university as well. How to reduce the lead time between a students' graduation and industrial requirements for jobs in a global market? This was one of the main objectives of the program. Another example was a 6-months program we executed in Bangalore in which nine universities competed against each other to get the award for best idea in which sustainability, feasibility and profitability played a crucial role.Out of 550 ideas, 50 were selected on the basis of which the student teams created a start-up to pilot their idea and experience the journey of entrepreneurship . Each team gained a tremendous amount of knowledge and started experimenting with how to apply that knowledge into practice. It was an innovative concept with excellent results for the students and faculties.
Aerospace and Defence sector
In this competitive sector the question was how to reduce the lead times to implement innovations including leading the process of change at the same time. In collaboration with two academic institutions we guided the process of data gathering and analysis, scenario development, defining actions and piloting those through simulations. The purpose was to prepare the Indian factory in the best possible way for what it actually means to implement their innovations. While closely collaborating with the Production and HR team, we trained these professionals in such a way they could sustain the concept and integrate the new ways of working into their Planning & Control cycle of the company.
Financial sector
The main challenge here was how to embrace sustainability and invest in 'green markets' instead. We designed vision development sessions, created new SWOT analysis and roadmaps based on strategic options for the near future. Through this approach the bank managers got inspired to step out of their 'old paradigms' and create new ones while sustaining business as usual. Over four extensive sessions new ways of thinking and working were introduced as well as fine tuning the most suitable organizational behavior. The management team and professionals felt more than confident to enter new markets and to convince their clients to conduct business more sustainably.